Organizational Profile

Our employees are the most valuable assets of our organization. The success of our company is completely dependent upon the integrity, knowledge, skills and constant training of our employees. With this mind, we are committed to strengthening our customer service and satisfaction by constant education, training and improvement of our employees. We welcome your suggestions and feedback to improve the quality of the services that Image Auto Collision provides.

Management & Client Advisors

Our management staff is trained to meet the needs of our clients as well as being familiar with the claims processing procedures of most insurance and fleet companies. They work very closely with company representatives to achieve an agreement on the proper method of repairs and the amount of payment for our client's vehicle.

Body Department

complexity of the design and use of several different types of steel and composite materials in the manufacturing of your automobile, it is imperative that proper techniques and tools are used to perform the necessary repairs to the damaged components. Each vehicle is repaired according to the factory recommended specifications in our state-of-the-art repair facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

A Computerized measuring system is used to detect and measure any variances from the manufacturer's specs and to assist the technicians in restoring the uni-body structure of your vehicle to its original manufacturer's specifications. This is absolutely critical to the safety and performance of your vehicle and should not be compromised under any circumstances.

Paint Department

We use the industry's highest standards as our guide for paint matching. Today's modern factory finishes incorporate multiple layers of highly specialized paints. We ultilize a sophisticated paint system and constantly upgrade its technology and equipment to ensure that each vehicle's finish matches.


Advanced paint mixing systems ensure a compatible paint match and a glossy finish that will last. After selecting the correct color, we prepare your vehicle for paint by sanding and applying primer and sealer. After painting and applying clear coat, your vehicle is baked to give the paint durability and a high gloss that will last for the life of your vehicle. Your vehicle's paint is then color sanded and buffed to eliminate any imperfections that may have occurred during the spraying process
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Detail and Quality Control

Our detail and quality control staff are trained to look for minor imperfections that need to be corrected before the vehicle is ready for delivery. Their job is not complete until the client is completely satisfied with the repair results of their vehicle.

"We are Not Satisfied until YOU are Satisfied"

Services

Customer Service

• Rental Cars at preferred rates
• 24-Hour towing service
• Shuttle Service for customer pickup and delivery
• Saturday Hours
• Detailing

Accessories

Available directly from our dealership or partner vendors

• Video & Audio Systems
• Spoiler & Sports Packages
• Paint Protection & Dent Removal
• Leather & Interior Maintenance
• Glass Repair & Replacement
• Tires & Rims
• Window Tinting

Our Mission Statement

            1.) We will restore your automobile to manufacturer recommended.

2.) We strongly customer service oriented and believe in a total commitment to excellence.

3.) We will assure you of a pleasant and positive experience in every aspect of the repair process.

4.) We will perform all the required repairs to the original manufacturer's specifications.

5.) We will keep you informed and advised through the entire repair process.

6.) We will provide you with a comprehensive limited lifetime warranty for all of your automobile's repairs that we have performed.

7.) We will assure you of a prompt and courteous response and service for your future repair needs.

We Provide;

• A friendly and professional staff
• Modern facilities
• The most advanced and automated equipment
• Factory compatible paint systems
• Craftsmen who care and are committed to their profession

 

Our warranty:

• Our workmanship and materials, lifetime warranty
• Parts and vender services warranties range from one year to lifetime

IMAGE HONDA DETAIL PACKAGES

A.Quick Detail    $29
? wash exterior
Interior Vacuum

B.Express Detail    $40 - 50
? Hand wash exterior
? Remove bugs, tar & road film
? Clean and dress tires & rims
? Clean windows inside & out
? Wipe dash
? Vacuum interior  

http://www.zigwheels.com/News/Honda-revamps-the-Aviator/Aviator_20091027-1-1

C.Wash and Wax    $80 - 100
? Hand wash exterior
? Remove bugs, tar & road film
? Clean and dress tires & rims
? Clean windows inside & out
? Professional application of carnauba wax

D.Interior Detail    $120-140
? Vacuum interior
? shampoo seats & carpets
? Clean & protect dash
? Clean windows inside & out
? Clean glove box
? Clean & organize trunk
? Hand wash exterior
? Specialty Services:
o pet hair removal
o odor removal

E.Exterior Detail     $199-250
? Hand wash exterior
? Remove bugs, tar & road film
? Clean and dress tires & rims
? Clean windows inside & out
? 2 Stage high speed polish to remove scratches and dull finish
? Professional application of carnauba wax

F.Complete Detail    $225-275
? Complete interior & exterior detail (see interior & exterior detail for more information)

TO BOOK AN APPOINTMENT CALL: (905) 561-4100 AND SPEAK TO LUKE OR NICK.

                                          EMAIL:bodyshop@imagehonda.com